This roundtable will focus on how design executives are creating business value and clarify what “impact” truly means in today’s environment, how leaders can quantify and communicate their contribution
Hosted by Christina Vallery, Chief Design Officer at The Cigna Group, the discussion will examine how leaders connect customer journey metrics to enterprise value, including the realities of measurement, attribution, and organizational barriers.
The session will aim to clarify what operating models enable experience leadership to scale beyond design delivery into business-level outcomes.
Join a Council of senior design executives united in advancing the practice of corporate design leadership at the C-Suite and Board-level of the world's most influential public and private companies.
