As design roles shift in response to AI, how can leaders support evolving skillsets, team structure, and business value? Join us as we explore the changing design ladder—from junior talent to executive leadership.
Design roles are evolving—shaped by new tools, shifting team dynamics, and rising expectations for strategic impact. From junior designers to CDOs, the skills required are expanding beyond execution toward systems thinking and business fluency.
In this episode, Kaaren Hanson and Benedikt Lehnert join Gordon Ching to discuss the return of service design, pressure on mid-level roles, and the merging of design and development workflows. The conversation surfaces signals from within design organizations—highlighting how leaders adapt roles, foster creativity, and prepare for what’s next. For anyone leading talent, shaping team structures, or evolving their own practice—this one’s worth your time.
