Kylie Tsering

Kylie Tsering is a strategic design leader focused on the intersection of design systems, artificial intelligence, and organizational transformation. She believes the future of design lies in creating adaptive systems that enable both human creativity and intelligent automation at scale.

At The Cigna Group, Kylie leads Enterprise Design Platform, driving strategy for design systems, AI-enabled design operations, and adaptive experience frameworks. Her work focuses on transforming design systems from static libraries into intelligent platforms that enable personalization, accelerate product delivery, and support emerging agent-driven experiences. She partners across design, product, engineering, and business teams to establish the foundations, governance, and operating models needed to scale design innovation across the enterprise.

Throughout her career, Kylie has helped organizations navigate complexity through systems thinking, human-centered design, and cross-functional collaboration. Her background spans healthcare, consulting, analytics, and enterprise platform design, building on an early foundation in textile and graphic design. Drawing from studies in Buddhist philosophy, dialectics, and debate in India, she approaches user experience and systems design through structured logic and empathetic thinking that helps uncover and understand diverse perspectives.